Privacy Policy

Article 1 - Definitions

BlueMailServer: Refers to our organization, which offers subscription termination services and is responsible for handling your personal data. Throughout this document, we may also use "We" or "Us" to refer to BlueMailServer.

Consumer: Any natural person utilizing BlueMailServer's services to terminate a subscription.

Provider: The company or organization with which you hold a subscription that you wish to cancel.

Services Offered: The range of options available to consumers for canceling subscriptions through BlueMailServer, also known as "termination services."

Personal Data: Information directly related to you, such as your name, address, email, date of birth, and any customer or membership identifiers.

Article 2 - Introduction

BlueMailServer places the highest importance on your privacy. We handle your personal data with the utmost respect, ensuring its confidentiality and security at all times. Importantly, we do not store your payment information. For financial transactions, we partner with established payment processors that adhere to stringent security protocols.

We guarantee that your personal data will never be shared with third parties without your explicit consent. Our use of your information is strictly limited to providing our termination services, including the creation and dispatch of termination letters.

Data minimization is a principle we live by; we only retain information essential for drafting your termination letter and for the duration necessary to fulfill our service obligations. Any data, including signatures contained within termination letters, is automatically purged from our system after 45 days, aligning with legal requirements and ensuring your privacy is protected.

For full transparency and control over your data, we welcome any inquiries or requests for correction or deletion. Please feel free to reach out to us through the contact details listed in our privacy policy. Should you object to any data processing based on legitimate interest, we respect your right to do so.

GDPR Compliance for European Users:

While BlueMailServer also operates under U.S. regulations, we are committed to protecting the privacy and data of our users in European countries in accordance with the General Data Protection Regulation (GDPR). The GDPR, effective since May 25, 2018, aims to protect the privacy and personal data of individuals within the EU and the European Economic Area (EEA). It sets guidelines for how organizations handle personal data, emphasizing principles such as lawfulness, fairness, transparency, data minimization, and accountability.

Under the GDPR, you have specific rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object. If you are a European user and wish to exercise any of these rights, please contact us at [email protected].

For more information about the GDPR and your rights, please visit the official GDPR website here.

Article 3 - Data Storage and Retention

BlueMailServer prioritizes the security and responsible handling of your personal data above all. We store your information on secure servers or in cloud environments that adhere to recognized privacy and security standards. Your personal data is retained only for the duration necessary to serve its intended purposes, including facilitating subscription termination services and meeting legal obligations.

Browser Information: Collecting data on your browser type and version (e.g., Google Chrome, Mozilla Firefox) ensures our website functions correctly on your device.

Visit Information: The date, time, and length of your website visit, along with the duration of your internet connection. Analyzing this data allows us to improve our site's performance and user experience.

Operating System: Identifying whether you use Windows, macOS, iOS, Android, or another system enables us to optimize our website for compatibility and performance across devices.

This technical information is used internally for website management, usage analysis, technical support, and security. It is stored temporarily, with stringent measures in place to protect its confidentiality and integrity in line with our data protection policy and legal standards.

Following a 45-day retention period, we securely erase or anonymize personal data, ensuring it cannot be linked back to you, thus safeguarding your privacy. Should you request the deletion of your data before this period ends, we will comply unless legally required to retain it. You can request the deletion of your data by contacting us at [email protected].

Article 4 - Security of Personal Data

At BlueMailServer, we employ state-of-the-art technical and organizational measures to safeguard your personal data against loss, unauthorized access, misuse, or disclosure. Access to your information is strictly confined to personnel who require it for their work, all of whom are obligated to maintain confidentiality in accordance with our data protection policies.

We leverage advanced encryption and firewall technologies to protect your data during transmission and storage, ensuring it remains secure through controlled, secure environments. Our commitment to data security means we continually update our practices in line with the latest advancements and best practices in the field.

Article 5 - Use of Our Termination Services

On our website, we provide a service for generating notices to terminate various services and subscriptions. For us to create these notices, we need to collect some information from you:

First and last names

Street address and number

Zip code

City or town

Email address

Customer or membership number, or any other identifier provided by the service provider

This personal information is used exclusively for drafting, creating, and sending out your termination letter. The collection and use of this data are crucial for us to deliver the termination services effectively.

We also log the time when the termination letter is generated and the IP address from which the request was made. This practice helps us prevent and identify any misuse of our services, ensuring the integrity and lawful use of our platform.

If you opt to send the termination letter directly to the service provider, the necessary information you've provided will be shared with them as well as with our web hosting service to facilitate this process.

Providing your personal information is not a legal requirement, but it is necessary for the proper functioning of our termination services. Although you're not obliged to share your personal data, failure to do so might prevent us from creating an accurate termination letter for you.

Article 6 - Payments

For our services, we accept a variety of payment methods including credit cards, PayPal, and others. When you make a payment, the processing entity (depending on the payment method you choose) will handle the following data:

Payment details, such as your credit card number or PayPal account information

Your IP address

Information about your internet browser and device

Occasionally, your first and last names, address details, or information regarding the products or services you've purchased from us

Any other personal information you provide to us, for example, through customer service inquiries

This data is processed to review your payment, finalize the service agreement, and manage your transaction. We retain this information only as long as necessary to complete your order and fulfill any applicable legal requirements regarding data retention.

Providing your personal data is crucial for the establishment of a service contract with us. Without this information, we're unable to proceed with finalizing the contract or providing the services you request.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category F. Internet or other electronic network activity information

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request the deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to non-discrimination for exercising your rights

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)

Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)

Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)

Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

Article 9 - Policy Amendments

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, so we encourage you to review our policy regularly to stay informed.

Article 10 - Contact Us

If you have any questions or concerns about our privacy practices or your personal data, please reach out to us at:

Address : RAE BAREILLY, SAINIK NAGAR, Lucknow, UP, 226025.

Phone : +1

Email : [email protected]

Article 12 - Data Deletion Requests

Every user has the right to request the deletion of their personal information at any time. If you wish to have your data removed from our systems, you can submit a request by contacting us via email at [email protected].

Upon receiving your data deletion request, we will take appropriate measures to securely erase your information from our records, provided there are no legal or operational reasons for retaining it.

We are committed to protecting your privacy and ensuring the security of your personal information. Our data deletion process adheres to data protection laws and our internal data destruction policies.

Contact Us

RAE BAREILLY, SAINIK NAGAR, Lucknow, UP, 226025.

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Disclaimer

BlueMailServer is an independent service provider specializing in the management and cancellation of video subscriptions. We are not affiliated with, endorsed by, or connected to any specific streaming service or brand. All trademarks, logos, and service marks belong to their respective owners. Our services are intended to assist customers in managing their subscriptions and are not a substitute for direct communication with the streaming service providers.

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